Customer Service


 

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Welcome to our Customer Service center, here you will be able to find information regarding your orders.

Selection Advice

This is our newest tool to help with your decision on which product(s) would best serve your needs. The "buyers guide" format asks you a series of questions on what types of products or measurements you are needing, then, thru subsequent questions and answers, you will be directed to the products that will suit you best. If you are not taken to a direct product, you will be shown to a specific page that will outline the differences and comparisons of the narrowed down results. This is a great tool, we are hopefully it will help you select the perfect tools for you!  Click here for our Selection Advice!

Request a Catalog

Our yearly product catalog typically comes out the first week of January. If you would like us to mail you a catalog, please fill out the quick form on the page.  You also have the option to download the current catalog as a PDF file. Click here to Request a Catalog!

Frequently Asked Questions

Here you will find some common questions and answers regarding products, services, and our website. Click here for our FAQ's!

Newsletter

We send out an email newsletter to help you with tips and product suggestions based on your industry, please sign up for our email newsletter or browse our past volumes. Click here for Newsletter Subscription!

Quick Order

Know what products you are looking to order? Just enter them in, add your quantity, and then add all items to your shopping cart.  It's quick and easy!  Click here for our Quick Order!

Order Status

Looking for your online order status? You will find your information here. Please note, this is for purchases on our website only, does not include any phoned or faxed in orders.  Click here for Order Status!

Warranty and Returns

Order from Spectrum Technologies with total confidence. If you're not satisfied - for any reason - simply return the item(s) you ordered within 30 days for a prompt and courteous refund or credit, excluding shipping and handling. An RGA (Return Goods Authorization) number is required for processing. For more information on our Returns process, please see our Warranty and Returns!

Shipping Information

Find our standard Ground shipping table here, expedited shipping will be calculated during checkout. Click here for Shipping Information!

Terms and Conditions

Click here for our Terms and Conditions page!

 

© Spectrum Technologies, Inc. All Rights Reserved. www.specmeters.com

Spectrum Technologies, 12360 S. Industrial Drive E., Plainfield, IL 60585, Phone - 800-248-8873